What to do in case of an accident :

Don’t think about it, call us !

Grand-Saconnex 022 788 77 00

Specify :

  • What happened ?
  • When ?
  • How ?
  • Where ?
  • For a child, how old is he/she ?
  • Which teeth are affected ? (milk teeth, permanent teeth or appliances).
  • Are there other injuries involved: cheeks, nose, lips, tongue, gums ? …

A qualified professional will take the time to answer your questions and will indicate to you what to do next.

Our 5 commitments in case of emergency treatment :

  1. To answer your questions and treat you quickly and professionally
  2. To reduce your pain and improve your general condition as soon as possible (max. within the half-day)
  3. To keep your expenses to a minimum (max. SFR 150.-) or, if they will be higher, only with your consent (e.g. in the event of re-establishment of functional or aesthetic aspect).
  4. To explain clearly to you any possible treatment outcomes.
  5. To offer you the chance to have the treatment completed by our qualified professionals (specialists, dentists or hygienists)

Don’t wait until it’s too late !

In most dental emergencies, except in the event of an accident, the pain is related to an inflammation or infection. These situations can have an adverse effect, and can even be dangerous to the rest of your body. The most frequent origins of these conditions are tooth decay or gum disease. Ignored or poorly cared for, they can present a painful evolution and lead to considerable – and therefore expensive – treatments.

Emergency treatments endeavour to eliminate the pain and improve your general state.

With your consent, your dentist can, if required, temporarily restore the functional or aesthetic aspect.

In addition, he will inform you of the possible treatment outcomes as accurately as possible.

In principle, this will occur during a follow-up appointment.

In certain rare cases and also with your consent, your dentist will propose you begin the treatment in order to reduce the associated costs (e.g. extraction).

How to detect problems

Here is a quick guide to the main dental issues.

See your dentist if you notice one or more following signs and symptoms in your mouth.


Signs and symptoms
Persistent bad breath This may be due to gum disease, food, alcohol, tobacco, a drug or a health issue. If it is resistant to brushing and regular use of dental floss, tell your dentist or hygienist.
Bleeding gums from brushing or using dental floss If you have just started using dental floss, it is normal for the gums to bleed slightly. But if they bleed almost every time you brush your teeth or use dental floss, talk to your dentist or hygienist.
Dry mouth Many drugs have the undesirable effect of drying the mouth, as do hormonal changes (or menopause). Since that can worsen dental problems, talk to your dentist or hygienist.
Tooth that moves slightly A blow to the jaw or an infection of the bone surrounding the tooth may be the cause. In any event, it is important to show it to your dentist.
Unstable prostheses It may be that your prostheses are poorly adjusted: see your dentist.
Sensitive teeth

  • To heat
  • To cold
  • To sugar
  • To pressure
This sensitivity can develop suddenly or gradually over time and indicates a problem in most cases. Speak with your dentist or hygienist.
Bleeding for no reasonOral lesions that do not heal after 7 to 10 daysWhite or red spots in the mouth Talk to your dentist or hygienist about this as well.


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